An interesting project for the sales department of Meccanica Generale.
Lately we always hear about the importance of TRAINING on the job, in particular in the field of COMMUNICATION, NEGOTATION and MARKET DEVELOPMENT.
This project has the aim to analyze these topics, increasing the ability of problem solving and team working in order to improve COSTUMER SATISFACTION in every area of our work
THE MAIN TOPICS:
- The Paradigms Company
- Strategic management of the customer
- Management of the complaint
- Efficient negotation
- Efficient Communication
- Innovative Sales techniques
- Marketing inbound: Social Media for the customer relations